FAQ WordPress Web Design
How long does the process take?
There are many variables and each client moves at a difference pace. Depending on the package that works best for you, the range is 2-8 weeks. In your consultation we can discuss this in more detail.
What type of communication will there be?
If you sign up to work with Virtual Design, you’ll receive your designers direct phone line to call and/or text. Your main email contact would be our project manager. We usually schedule two phone calls and handle back and forth over email however you are encouraged to call or text your designer at any time you need.
What are some additional costs I can expect to pay?
There are additional third party costs you can expect to pay outside of the package price. This can vary but here are some general examples:
- You need a domain name which will be about $12-$15 per year.
- You will need website hosting which is usually $7-$15 per month for shared hosting – we do not host websites and we believe you should own all rights and have access.
- If you want email marketing set up, that is usually $20-$30 a month.
- If you want to include stock images you may need to purchase those. We like 123rf.com and istockphoto.com.
- Depending on the design of your site you may need a license for a specific WordPress theme.
How many pages are included?
With the basic package 10 pages are included. With the comprehensive and premium packages 20 pages are included.
Will my site be mobile responsive?
Yes, all our WordPress websites are mobile responsive. We test and design to a variety of different resolutions.
Do you offer a free consultation?
Yes, we offer a 20-minute phone consultation. You can schedule that here.
Do I have complete control and ownership of my website?
Yes! 100%! Our biggest issue with other website designers is that they “hold a site hostage”. You should have 100% control of your site and ownership! This means your domain and hosting are registered in YOUR name. A theme license should be through your account. Regardless if you work with us or not, this is something you should consider when creating a website.
Do you do any search engine optimization (SEO) on my site?
Yes we do on-site SEO with our comprehensive and premium website package. We also offer an à la carte SEO package and an SEO online blogging program.
Do you provide any training information for me to be able to update my own site?
Our basic website design clients receive training videos. Our comprehensive and premium clients receive a customized comprehensive closing packet which includes information about the site we have created, an individualized section on SEO, and more. We also schedule a closing call together to go over any questions after our clients review the closing packet/materials.
What support is available after the website goes live?
We offer a VIP client package to help our clients update their websites on a monthly basis.
FAQ Internet Marketing Consulting
What type of small business owners do you work with?
We’ve worked with many different type of small business owners over the last 18 years including coaches, consultants, authors, speakers, healers, acupuncturists, chiropractors, holistic health consultants, naturopaths, hypnotherapists, psychotherapists, marriage counselors, painters, lawyers, and many more.
What internet marketing can you help with?
We’ve helped business owners strategize with many different marketing tools including lead generation, video marketing, blogging, social media marketing, Facebook advertising, webinar funnels, product launches and more.
I have a business coach I love how can you still help me?
We have worked in conjunction with a lot of business coaches. While business coaches often provide helpful insight for you, they do not specialize in implementation. You may need someone who is technical that can help set everything up. We can help implement your plan even if we have not helped with the strategy part.
What programs are you familiar with?
Rarely does a client name a program that we have not had experience with – here is a quick list of some of the programs we work with on a daily basis:
- Constant Contact
- Get Response
- Active Campaign
- Infusion Soft
- Webinar Jam
- Lead Pages
- Woo Commerce
- Google Drive
- Google Voice
- Last Pass
- And so much more!!
What can I expect to spend?
Unfortunately until we have an idea of what type of work you are going to need help with, we cannot give you a specific number. Depending on what you need, we have multiple different services we provide at varying price points. After our initial consultation we will be able to give you a better idea of what the process will look like both in terms of time and cost.
FAQ VIP WordPress Maintenance
What does WordPress Maintenance mean?
WordPress will need updates to the platform itself, the theme and plugins. As a VIP client we backup your site each month and perform these updates. If something goes wrong or there is a problem with the update we fix it!
What other updates are included?
Small updates to your website are included as needed. We do not set a limit on the amount of updates we provide, however if we feel that it is beyond the scope of normal updates we will let you know.
Who should sign up for this?
This package is definitely not for everyone. If you feel comfortable backing up and updating your website and have the time to do it each month you wouldn’t need this service. If you are a web client of ours we actually provide information for you on how to do this yourself.
However, many of our clients feel better knowing someone who understands WordPress is the one responsible for it each month. They appreciate the fact that we stay on top of plugin changes and are consistently making changes to their site for the better! And some of our other clients just don’t have the time to maintain it themselves.